Notification

FILASOL TRANSPORT SERVICE
INTERNATIONAL GROUPAGE & REMOVAL DOOR-TO-DOOR
Since 2011…
ESPAÑOL
NOTIFICATION OF OUR ARRIVAL TO THE SENDER AND THE ADDRESSEE BY PHONE Please track our car online for more convenient planning!
WHEN DO WE CALL? - In Budapest and the Málaga-La Línea region approx. 60-90 minutes before our arrival at the address - In case of other addresses, approx. 90-120 minutes before our arrival there
IN CASE OF SUCCESSFUL CALL… In this case, the driver will inform the Customer of the EXPECTED, ESTIMATED time of arrival at the address, which may be changed due to unexpected traffic conditions, weather or technical reasons! Please, the client be at that address and - in case of pick up - if movement of items manually by the driver is not pre-ordered, start taking the shipment to the gate) and be available by phone for our next call, indicating arrival!
IN CASE OF FAILED CALL If the Customer is not available by the phone call, the courier will SKIP this address! If the advance notification was successful, but upon arrival at the location the Customer is not available, cannot be found, or asks for patience, our car can wait for a maximum of 10 minutes, then HAS TO CONTINUE THE TRIP, because other customers are waiting for us on a distance of thousands of km!
IF THE MEETING FAILS a.) In the case of PICK UP ADDRESS: the delivery fails due to the customer's fault, so it is canceled and the freight fee cannot be refunded (because the place has been reserved and can no longer be sold).b.) In the case of DELIVERY ADDRESS: the shipment is delivered to Filasol's warehouse in Budapest - free of charge for a maximum of 1 day, and then stored for a fee according to the Price List - from where it can be collected. Repeated delivery requires a new order!
MAGYARUL

Notification

MENU
FILASOL TRANSPORT
GROUPAGE & REMOVAL DOOR-TO-DOOR
Since 2011…
NOTIFICATION OF OUR ARRIVAL TO THE SENDER AND THE ADDRESSEE BY PHONE Please track our car online for more convenient planning!
WHEN DO WE CALL? - In Budapest and the Málaga-La Línea region approx. 60-90 minutes before our arrival at the address - In case of other addresses, approx. 90-120 minutes before our arrival there
IN CASE OF SUCCESSFUL CALL… In this case, the driver will inform the Customer of the EXPECTED, ESTIMATED time of arrival at the address, which may be changed due to unexpected traffic conditions, weather or technical reasons! Please, the client be at that address and - in case of pick up - if movement of items manually by the driver is not pre-ordered, start taking the shipment to the gate) and be available by phone for our next call, indicating arrival!
IN CASE OF FAILED CALL If the Customer is not available by the phone call, the courier will SKIP this address! If the advance notification was successful, but upon arrival at the location the Customer is not available, cannot be found, or asks for patience, our car can wait for a maximum of 10 minutes, then HAS TO CONTINUE THE TRIP, because other customers are waiting for us on a distance of thousands of km!
IF THE MEETING FAILS a.) In the case of PICK UP ADDRESS: the delivery fails due to the customer's fault, so it is canceled and the freight fee cannot be refunded (because the place has been reserved and can no longer be sold).b.) In the case of DELIVERY ADDRESS: the shipment is delivered to Filasol's warehouse in Budapest - free of charge for a maximum of 1 day, and then stored for a fee according to the Price List - from where it can be collected. Repeated delivery requires a new order!